What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    all of my forms are missing

    Asked by cwilt on May 21, 2014 at 07:52 AM

    I created my account last night and created several forms and a couple submissions.  This morning I was unable to log in as it said there wasn't an account with my username.  I eventually was able to get logged in but show no forms or submissions.  They are listed under history but when I click on the links in the history they say the form is not found.

     

    Chad 

    cwilt@wilt5.com

    My Forms all Submissions my account and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 21, 2014 at 10:03 AM

    Hello Chad,

    Upon checking your account, I found that you have one form "How Healthy is your Relationship?". Are you missing any other form apart from this one.

    Our developers are already aware of this issue with missing form / submissions and they are looking into it. I am creating a ticket for you. We will get back to you as soon as we have any update from them.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 21, 2014 at 02:00 PM

    Hi,

    This has now been restored. You should be able to see the forms on your account now.

    Do get back to us if you see any problems.

    Regards!