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    Asked on May 21, 2014 at 08:04 AM

    Hello. we had a problem: statements moved away from clients for May 19 and 21. we can't restore them. you can help us?

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    Answered on May 21, 2014 at 10:17 AM


    I'm sorry for the trouble caused to you.

    Our developers are already aware of this issue regarding missing submissions and they are looking into it. I am creating a ticket for you. We will get back to you as soon as we have any update from them.

    Thank you!

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    Answered on May 21, 2014 at 02:01 PM

    We had a data replication problem but it is now fixed. Please try checking your submissions now and you should see them on Submissions page.


    Thank you for your patience.