- firstname.lastname@example.orgAsked on May 21, 2014 at 08:04 AM
Hello. we had a problem: statements moved away from clients for May 19 and 21. we can't restore them. you can help us?
- JotForm Supportashwin_dAnswered on May 21, 2014 at 10:17 AM
I'm sorry for the trouble caused to you.
Our developers are already aware of this issue regarding missing submissions and they are looking into it. I am creating a ticket for you. We will get back to you as soon as we have any update from them.
- JotForm FounderaytekinAnswered on May 21, 2014 at 02:01 PM
We had a data replication problem but it is now fixed. Please try checking your submissions now and you should see them on Submissions page.
Thank you for your patience.