What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form submission not available.

    Asked by service@21vek.by on May 21, 2014 at 08:04 AM

    Hello. we had a problem: statements moved away from clients for May 19 and 21. we can't restore them. you can help us?

    problem style size font
  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 21, 2014 at 10:17 AM

    Hello,

    I'm sorry for the trouble caused to you.

    Our developers are already aware of this issue regarding missing submissions and they are looking into it. I am creating a ticket for you. We will get back to you as soon as we have any update from them.

    Thank you!

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    JotForm Founder

    Answered by aytekin on May 21, 2014 at 02:01 PM

    We had a data replication problem but it is now fixed. Please try checking your submissions now and you should see them on Submissions page.

     

    Thank you for your patience.