What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form didn't save - Why?

    Asked by rhondalloyd on May 21, 2014 at 08:44 AM

    Last night I was working hard on a form and save it several times. But now when I logged in...none of my changes where saved. Help! I really need what I worked on last night.

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 21, 2014 at 10:37 AM


    Our apologies.

    We are already aware of the problem and our developers are now working to get this resolve as soon as possible. We will inform you here once this is fix.

    Thank you for your patience.

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 21, 2014 at 01:32 PM

    What is the URL or name of the missing form? Do you now see it or is it still missing? 

  • Profile Image

    Answered by rhondalloyd on May 21, 2014 at 01:36 PM

    I see it now. Had to go back in the history to retrieve. But

    I can't drag and drop anymore when creating a form.
  • Profile Image

    Answered by KadeJM on May 21, 2014 at 03:15 PM

    Thank you for the update about that. You stated the form is back now, but the drag and drop isn't working. So I have gone ahead and moved that to a New Thread Issue. Please let us know there which form that problem is happening on and if it is still occurring with the drag-and-drop.