Missing Forms - Any updates from Support?

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    mycostaricaproperty
    Asked on May 21, 2014 at 08:46 AM

    Like many I have all my form submissions from the 20th missing and the forms I created are not showing in the "My Forms" tab. The URL where I placed the form seems to show the form working but I cannot access the database of those who made submissions. Apparently this is an issue that many are facing. Can we get some kind of an update as to what is going on and what the ETA is on a fix?

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    EltonCris
    Answered on May 21, 2014 at 10:44 AM

    Hi,

    Sorry but we can't provide you a definite time frame but we are sure that this wouldn't take long and hopefully it will be completed in the next few hours. Anyway, you will be notified on your previous thread once this is resolve.

    Thank you for your patience and understanding.