What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms and submissions are missing and they are not in the trash

    Asked by chartier on May 21, 2014 at 09:14 AM
    Same here, just lost two days of work and all my forms. Need a response from the Jotform team asap
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    Answered by chartier on May 21, 2014 at 09:20 AM

    As per request, here are the missing forms :

    Formulaire général, Formulaire automobile, Formulaire habitation, Formulaire dépendance, Formulaire prévoyance

    A sixth one, Formulaire multirisque, I was working on at the time of the incident disappeared for an hour or so but then popped up again. 

    Thank you in advance,

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    JotForm Support

    Answered by TitusN on May 21, 2014 at 09:31 AM

    Hello,

    Thank you  - I was about to request for the same information.

    I have forwarded your request to our developers with this information - and we shall update you upon any developmenents.

    Thank you for your patience.

    sfsdf

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    Chief Technology Officer

    Answered by eee on May 21, 2014 at 09:48 AM

    Hi Chartier,

    Problem has been fixed,

    Thank you for your patience,

    Kindest Regards,

    - Ertugrul.

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    Answered by chartier on May 21, 2014 at 09:54 AM

    Yup, everything seems perfect.

    Thank you to the Jotform team and M. Ndoka for your speedy reaction.

    Good luck with the rest of what I can only imagine will be a challenging day.

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    JotForm Support

    Answered by TitusN on May 21, 2014 at 09:58 AM

    Good to know.

    Thank you for sticking with us through this.

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    Answered by seemkt on May 21, 2014 at 10:02 AM

    I have a same problem! Can you help me? Any form to 20-05 is dissapered.
    Thanks
    !