What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Eleven forms were submitted to me yesterday, May 20; however, they are not appearing in my inbox to print today.

    Asked by dunhamgc on May 21, 2014 at 09:16 AM

    I can see from my email INBOX that I have received 11 new jotforms as of 5/20/14; however, they are not appearing for print in my jotform inbox.  I have entered the correct range of dates, but they still do not appear.

    Page URL:
    http://www.jotform.com/submissions/40086120621946

    print inbox JotForm email
  • Profile Image

    Answered by EliezerN on May 21, 2014 at 11:15 AM

    We are really sorry for the inconveniences this may have caused.

    We are already aware of this issue, we are currently expereincing a glitch in our system and our dev team is working hard to fix it as soon as possible.

    Once we resolve this glitch you will be updated via this thread.

    Thank you for your understanding.

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 21, 2014 at 02:01 PM

    We had a data replication problem but it is now fixed. Please try checking your submissions now and you should see them on Submissions page.

     

    Thank you for your patience. 

  • Profile Image

    Answered by dunhamgc on May 27, 2014 at 01:51 PM
    I am unable to sign into JotForm

    ...