What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Missing submissions

    Asked by Cindy  on May 21, 2014 at 09:22 AM

    Our submissions are missing from our Lost Dog Reporting Form, our Found Dog Reporting Form and our Final Status Report form.

    Submissions reporting status report form
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    Answered by LostDogsArizona on May 21, 2014 at 09:24 AM

    These are for lostdogsaz@gmail.com account.

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    JotForm Support

    Answered by EltonCris on May 21, 2014 at 11:18 AM

    Hi,

    Thanks for reporting.

    We are already aware of the problem and our higher team are now working to get everything recovered.

    You will be informed here once this is completed.

    Our sincere apologies for any inconveniences caused.

    Regards!

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    JotForm Founder

    Answered by aytekin on May 21, 2014 at 02:01 PM

    We had a data replication problem but it is now fixed. Please try checking your submissions now and you should see them on Submissions page.

     

    Thank you for your patience.