What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Missing 2 submissions from 20-05

    Asked by Greatescapevac on May 21, 2014 at 09:22 AM
    These are land vacation booking forms for:1. Shandale Eaglin Robertson 2. Kimberly Ann JordanI urgently need their PDF form but their submission is not shown. Help.
    JotForm new submission inbox shown
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    Answered by Carina on May 21, 2014 at 11:16 AM

    I deeply apologize for al the inconvenience

    There is a temporary glitch but our developers are already aware of the issue regarding missing submissions and they are working on it. I submitted a ticket regarding this situation. We will get back to you as soon as we have any update from them.

     

    Thank you.

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    JotForm Founder

    Answered by aytekin on May 21, 2014 at 01:56 PM

    We had a data replication problem but it is now fixed. You should now see all of your submissions. Thank you for your patience.