What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I upgraded my account yesterday and now it is back to the free version. Please help!! :/

    Asked by Ashley33 on May 21, 2014 at 09:43 AM
    my account upgraded upgraded my account and
  • Profile Image
    JotForm Support

    Answered by Welvin on May 21, 2014 at 11:37 AM

    Hi,

    Our sincere apologies for the issue. I've found the payment and associated it to your account. Should there be any issues, please be sure to let us know so we can check it.

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on May 21, 2014 at 11:38 AM

    My apologies for the wrong name. Should be for the other thread but posted it here. It's related though.

    Thanks