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RH_RDTSAsked on May 21, 2014 at 9:56 AM
Hi,
I saved my form yesterday and checked the previews serverral times. I also sent myself test email and my 'Affichage de poste' form had disapeared this morning.
What can I do?
Thank you
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CarinaReplied on May 21, 2014 at 12:07 PM
I could access the form https://www.jotform.com/41135933667257:
I checked our database and the form Affichage de poste is under the RDTS account and not on RH_RDTS account:
Please let us know if the problem persists.
Thank you -
RH_RDTSReplied on May 21, 2014 at 12:21 PMHi Carina,
Yes but I am a sub-user of the RDTS account and I have editing access. The Affichage de poste form has not been saved and I did saved several times and, as you see on the email I put you there, I had done tests yesterday and everything had disappeared.
Can you please help me out with this?
Thank you,
VéRONIQUE BRIèRE
Human Ressources Assistant / Adjointe aux Ressources Humaines
veroniqueb@rdts.ca | T: 514.334.7387 ext. 231 | 1.888.385.RDTS | F: 514.334.8979
[RDTS]
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Le présent courriel et tout fichier joint peuvent être de nature confidentielle ou protégé par la loi. Si ce courriel ne s'adresse pas à vous ou que vous l'avez reçu par erreur, vous devez le supprimer ainsi que toute pièce jointe ou copie de ce courriel et en informer immédiatement l’expéditeur (trice) par retour de courriel. Il vous est interdit de conserver, distribuer, divulguer ou utiliser toute information contenue aux présentes. Merci de votre cooperation.
De : JotForm Support Forum [mailto:jotform@jotmails.com]
Envoyé : 21 mai 2014 12:08
À : Véronique Brière
Objet : Re: I saved my form yesterday but it did not save
A new response has been received:
[JotForm]
Answered by Carina
I could access the form https://www.jotform.com/41135933667257:
[https://shots.jotform.com/carina/form_affichage.png]
I checked our database and the form Affichage de poste is under the RDTS account and not on RH_RDTS account:
[https://shots.jotform.com/carina/form_affichage2.png]
Please let us know if the problem persists.
Thank you
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Aytekin JotForm FounderReplied on May 21, 2014 at 1:17 PM
The problem should now be fixed. Can you check your form now and let us know if the problem continues?
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RH_RDTSReplied on May 21, 2014 at 1:31 PMIt still shows todays update, but not yesterday. Does it mean everything is lost?
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Aytekin JotForm FounderReplied on May 21, 2014 at 2:06 PM
Can you check it again? It should now be fully recovered.
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RH_RDTSReplied on May 21, 2014 at 2:11 PMYes in my form, I found it in ‘Revision History’
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