What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form reverts back to its old state

    Asked by carlo66 on May 21, 2014 at 09:58 AM

    Hi. I managed to get it going so thanks for the help. I have two QR codes to scan, one for the log book itself and one for people to sign.

    However, I checked the two QR codes today and noticed the 'log book entry' form had changed to an earlier edited version and the form with the actual dates entered(log book itself) had been reset so the one entry that I had already was removed.

    I cant have this keep happening. is it a glitch?

    many thanks

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 21, 2014 at 10:09 AM

    Hi,

    Our apologies.

    This might be due to the current issue we had and our higher team are still working to get this resolve as soon as possible.

    We will inform you here as soon as this is fixed.

    Thanks and Regards!

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 21, 2014 at 01:58 PM

    We are confirming to you, that issue is now resolved. Our sincere apologies for the inconveniences caused, please do get back to us if the issue persist in your case

  • Profile Image

    Answered by carlo66 on May 22, 2014 at 06:31 PM

    Thats great,.

    One last thing though, Am I able to edit the grid report to remove unwanted entries?

     

    Many thanks