What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All my forms up until 20-05 have dissapered from my account

    Asked by seemkt on May 21, 2014 at 10:04 AM
    I have a same problem! Can you help me? Any form to 20-05 is dissapered.
    Thanks
    missing forms missing submissions
  • Profile Image
    JotForm Support

    Answered by TitusN on May 21, 2014 at 10:09 AM

    Hello,

    We sincerely apologize for that.

    The issue is currently being resolved - but I checked your account and it appears that your forms have been restored.

    Would you please check and confirm whether you are still missing anything? I will then notify our developers if you are still experiencing challenges.

    Thank you for your patience.

  • Profile Image

    Answered by seemkt on May 21, 2014 at 12:45 PM

    Hi! Again same problem...

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    JotForm Founder

    Answered by aytekin on May 21, 2014 at 02:02 PM

    We had a data replication problem but it is now fixed. Please try checking your submissions now and you should see them on Submissions page.

     

    Thank you for your patience.