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    Google Docs Authentication

    Asked by ninjasforhealth on May 21, 2014 at 10:47 AM

    I'm attempting to integrate my form with Google Docs and ran into a little hiccup.  


    When I click "Authenticate", nothing happens.  And when I click "Next", I receive an error that I need to Authenticate.  


    What am I missing?  Thanks!

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    JotForm Support

    Answered by Welvin on May 21, 2014 at 11:54 AM


    You would need to authenticate first and allow the app access to your Google Account before clicking the "next" button.

    Please make sure to allow pop-up windows for Jotform. Otherwise, the pop-up authentication window wouldn't appear. I think you are blocking pop-ups so please make an exclusion to Jotform.

    The steps should be the following:

    When you click "Authenticate" button, a pop-up window should appear asking you to login to your Google account or if you're already logged in, an authentication window would appear, you have to click "Accept" button:


    After you click accept button, you would see this message to the integration window:


    This should be the time you click "Next" to advance to the next page.

    Guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet


    Hope that helps and please make sure to update us here.