Approvals automatically finish the task feature is not working

  • Owais Badat
    Asked on March 1, 2022 at 3:01 PM

    Hi,

    I have an approval set up to auto finish the approval task to Escalate after an hour. However the approval workflow is not kicking off the escalate branch of the workflow after auto finish time period.

    Jotform Thread 3809934 Screenshot
  • Rose JotForm Support
    Replied on March 1, 2022 at 5:17 PM

    Hi,

    I don't see any form under your account obadat@icma.org. Can you please provide the URL of the form you're currently working on?

    We will wait for your response so we can have a better look at the form.

    Regards,
    Rose

  • Owais Badat
    Replied on March 2, 2022 at 8:36 AM

    Here is the link to the form that the approval is on:

    https://forms.icma.org/220595671977875