What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does this form keep resetting to previous versions now?

    Asked by OconnorCasting on May 21, 2014 at 02:41 PM

    Wow..

     

    Ok, so now not only does my data not download correctly.....but now it is reverting my form to a PREVIOUS version!  Like from a few hours ago!!!

    What the heck is going on?

     

    --Matt

    matt@oconnorcasting.tv

  • Profile Image
    JotForm Support

    Answered by Welvin on May 21, 2014 at 03:36 PM

    Hi Matt,

    Our sincere apologies for the issue. We have a problem with database replication that causes the issue, but that have been fixed by our developers just a few minutes ago. Please kindly re-check your form and confirm the fix.

    I would also advise checking your form revision history: Introducing-Form-Revisions-Never-Lose-Your-Work-Again

    Thanks