What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form disappeared from web page

    Asked by zipreed on May 21, 2014 at 03:01 PM



    Form disappeared from web page, cleared cache, refreshed, so whatever data replication problem fix you made, did not fix this issue for me.

    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on May 21, 2014 at 03:50 PM

    We had a data replication issue this morning, and the form in you account is back.

    The problem is that account zipreed went over limit, due to getting more than 10 SSL submissions. I've removed the overlimit status just for you to see the form in your webpage back. But you need to re-upgrade to Premium, to prevent further problems. The last payment we received was made back in March 16.