What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No Matter what I do Forms don't submit they hang on Please wait

    Asked by ereputation on May 21, 2014 at 03:23 PM

    I've tried every combination of secure form not secure. Taking off required etc. I've read alot of people have this problem. Does not seem like its been solved please help

    Page URL:
    http://einteractiveinc.com/alarmtechform.html

    please wait problem
  • Profile Image
    JotForm Founder

    Answered by aytekin on May 21, 2014 at 03:48 PM

    Just submitted your form with no problems. We had a data replication problem. That might be the reason. 

    But, the mouse signature page was not working. There were no pad to sign. So, maybe you want to open a new ticket about that. 

  • Profile Image

    Answered by ereputation on May 21, 2014 at 04:15 PM

    I still can't get it to succesfully submit. Nor can my clients. I also never recieved a notification from your submission are you sure it went through? Also did you use the link I provided or did you use the jotform link?

    By the way. Jotform Rocks. Can do amazing stuff without Programming knowledge

  • Profile Image

    Answered by Jim_Rank on May 21, 2014 at 05:10 PM

    Hi ereputation,

    It's true that Sir aytekin said.It works fine with the jotform link Form but It doesn't work from your website.I checked both Firefox and Chrome browsers but both results is same.It's the problem only from your website.

    So I recommended you to kindly re-embed the source code and normally you may use Iframe code for better response.

    See the following link-

    http://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    For futher assistance in this query,please get back to us.

    Thank !