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  • Profile Image

    No Submissions Are Saved When Submitted

    Asked by gymrat4you on May 21, 2014 at 08:31 PM

    I've cloned and imported the file from my old account to my new account. Clone form works but i am still not receiving submissions/answers from the form. 

    The form itselfs works (i've tested it plenty of times) but I'm not recording any of the survey information for me to pull up a report. The survey answers are not in my inbox and there's no report. Basically after you fill out the form the answers from the form are not in my inbox. 

    Page URL:
    https://www.collegiatefunding.com/survey.php

    Screenshot
    Submissions survey fill inbox
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    Answered by Cesar on May 21, 2014 at 11:41 PM

    I do see you have embedded the form to a php page and then embed that php page to your site using iFrame. This may have broken functionality/contact to our service.

    Is it possible for you to embed the form to your website using our hosted form using the iFrame Method instead?

    Thank you.

     

    Related Article:
    -Getting-the-Form-iFrame-Code