What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Secure SSL Submission Full

    Asked by craftlabph on May 21, 2014 at 10:34 PM

    Hello!

    My secured SSL submissions is already full. What does that mean? And, how do I reset that?

    Please help.

    Thanks!

    SSL Submission Submissions ssl submissions thanks hello
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 22, 2014 at 02:22 AM

    Hi,

    That means you're SSL Submissions has almost reached its quota allocated for the month. Submissions cannot be cleared manually. The reset is system automated which will happen every first day of the following month, e.g. next submissions reset will be on June 01, 2014. 

    I would suggest upgrading to one of our paid plan for a higher limit to avoid interruption of the service. Note that once you exceeded the free SSL limits allocated for the month, your forms will be temporarily disabled. Upgrading to premium will prevent this from happening.

    Let us know should you have further questions.

    Regards!