What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Access to Account

    Asked by Sean Foote on August 10, 2011 at 05:26 PM

    I have old forms I want to update. Your e-mail PW function is not working and I have tried multiple times.

    Please send me my log-in information ASAP to: sfoote@cda-designs.com. Thanks.

    Sean Foote

    Page URL:

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    JotForm Support

    Answered by NeilVicente on August 10, 2011 at 05:39 PM

    Hi Sean,

    While I do not have access to your password, I can have password reset instructions sent to your email instead. Please check your inbox for the password reset message. If you can't find it in your inbox, try looking at your spam/junk/bulk mail folder.

    Follow the instructions to restore access to your account. If you have other questions or concerns, please let us know. Thank you!