What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    3 of my forms disappeared before my eyes... Please get them back ASAP! Thanks

    Asked by MBBA on May 22, 2014 at 06:01 AM
    My Forms thanks 3
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    JotForm Support

    Answered by TitusN on May 22, 2014 at 06:19 AM

    Hello,

    We apologize for that.

    Kindly share the titles of the three forms that cannot be found.

    I checked your account history and could not locate any missing forms (your account history details everything that happened to your forms)

    I have also alerted our developers - your update will help us sort out the issue efficiently.

    Looking forward to your response.

  • Profile Image

    Answered by MBBA on May 22, 2014 at 06:44 AM

    Thanks for getting these back!

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    JotForm Support

    Answered by TitusN on May 22, 2014 at 06:45 AM

    Thank you for your patience - and accept our apologies for this issue.