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Missing submissionsAsked by gzenergy on May 22, 2014 at 06:31 AM
There appears to be missing submissions from yesterday.
Can you look into this for me please.
Example sale was keyed into Salesperson as Gary Egan.
Please accept our apologies -
I have escalated your issue to our developers for deliberation - we shall update you on this thread.
Thank you for your patience.
Chief Technology Officer
Problem has been fixed,
Thank you for your patience,
Can you also please change that we have duplicate submission IDs
we use these to do mail merges and 2 records have same unique ID no
JotForm Support Manager
It's the unique IDs that are duplicated.
I have a similar problem
Can you help me please?
Unique ID value cannot be edited, unfortunately. The only workaround I can imagine is to delete the submission with the duplicated Unique ID, then manually submit the form with its same exact data.