What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    credit card info

    Asked by grovesandy on May 22, 2014 at 08:57 AM

    If I add spacing on my form for credit card information including space for number expiratioin and code will the card be charged immediately?  Or can I just add the spacing so I can gather the credit card info on your secure site and then use it to processs the order with a third party later?


    Please help!!!

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    JotForm Support

    Answered by Welvin on May 22, 2014 at 11:46 AM


    If the form is integration to our third party payment services, then of course, the card will be charge immediately but NOT unless the integration setting is set to charge manually. If it's set to charge later, you have to charge the card on the third party site account dashboard. Example: Stripe has the option to charge customer, immediately or later (manually).

    Unfortunately, we do not allow forms that would collect credit card information using our basic fields such as the textbox. We have a system filter that would check forms and your account might be suspended for creating such. The filter will detect the form as Phishing.

    If you have any questions, please don't hesitate to contact us.