What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can make a return for a refund

    Asked by Alton  on May 22, 2014 at 09:51 AM

    Thank you for your order!

    Your order is currently processing. You will receive additional information via a separate email.

    Charges will appear on your bill as: FS *JotForm

    https://sites.fastspring.com/interlogy/order/invoice/INT140513-8898-53562

    Alton Richardson
    alton_richardson@yahoo.com
    316 Peters Street
    Atlanta
    Georgia 30313
    United States
    Order ID: INT140513-8898-53562
    1 JotForm Premium Bi-Yearly

     

    $139.00 every 2 Years
    https://sites.fastspring.com/interlogy/order/s/INT140513-8898-64579S
    JotForm email yearly table
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    Answered by Alton  on May 22, 2014 at 01:15 PM

    I would like customer service to email when you have refund the credit

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    JotForm Support

    Answered by KadeJM on May 22, 2014 at 01:18 PM

    Not a problem. I have reversed this per your request. Please allow up to 1-2 weeks for the charge to be credited back to your account. Please note that this has also downgraded your account which has taken immediate effect.