What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My from says 55 submissions however its showing 41

    Asked by szpinebrook on May 22, 2014 at 10:34 AM
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    JotForm Support Manager

    Answered by Jeanette on May 22, 2014 at 01:58 PM

    Yes, there is a incongruency between the counter and the actual number of submissions. So I have forwarded this to our 2nd level engineers so they can fix this soon.

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    JotForm Founder

    Answered by aytekin on May 22, 2014 at 02:51 PM

    There was a replication problem that has caused this problem. How many submissions did you receive by email? That should be the correct number. 

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    Chief Technology Officer

    Answered by eee on May 22, 2014 at 03:09 PM


    Submission counts are recalculated now,

    You have 44 submissions in your form 41385725837161.

    Sorry for the trouble,

    Kindest Regards,

    - Ertugrul.