What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where are my secure SSL submissions coming from?

    Asked by Lisa Wang on May 22, 2014 at 12:38 PM

    I just got an email saying my account would be disabled tomorrow if I don't upgrade because I'm over the limit on SSL submissions, but I don't know which form those could be coming from. Can you check for me?

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    Answered by Carina on May 22, 2014 at 03:09 PM

    To determine the secure version of a form it is necessary to verify the link used in the embed version. If it is https:// or https://secure then it's a secure (SSL) version of the form, but it's not something we can determine by inspecting the forms by themselves. 

    To view the source code, please open the website where the form it's embed. Then right-click and select view page source:

    Then select the src tag and inspect the url:

    You have several forms, it is necessary to inspect the source code of each of the sites containing these forms in order to determine which are SSL.

    Let us know if further support is needed.

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    Answered by hsaecommerce on May 22, 2014 at 03:12 PM

    I have a lot of forms, is there any way you can tell me where they are coming from from your end?

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    JotForm Support

    Answered by Welvin on May 22, 2014 at 04:27 PM


    Unfortunately, we currently do not have an option to our end that would track down which forms in an account that is using a Secure URL.

    We can help you identify the forms that are using SSL if you could give us the links where those forms in your account with recent submissions are embedded.

    You can sort forms by "Last Submissions", please follow the steps below:

    1. Access My Forms page

    2. Click "Sort" button

    3. Choose "Last Submissions"