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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does my form change?

    Asked by MovementResearch on May 22, 2014 at 02:07 PM

    Hello,

    I created and saved a form a few days ago. When I return to it or when someone tries to use it, some of my changes have reverted or the format has changed.

     

    I saved the form after creation and tested it myself. All the changes had saved. But a few hours later some of these changes had disappeared - including the form url and the email address to which the form sends notifications!

     

    This has happened multiple times.

     

    Page URL:
    http://www.jotformpro.com/MovementResearch/videosub

    Screenshot
    email format saved hello
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 22, 2014 at 03:39 PM

    Hi,

    Our apologies. This was due to the data replication problem recently. Can you please check your form again if it's now showing the updated version?

    If not, you can try to revert it using Revisions History. Here's how:

    Please update us here if you see any problems or if the issue persists.

    Thanks!