Why does my form change?

  • Profile Image
    MovementResearch
    Asked on May 22, 2014 at 02:07 PM

    Hello,

    I created and saved a form a few days ago. When I return to it or when someone tries to use it, some of my changes have reverted or the format has changed.

     

    I saved the form after creation and tested it myself. All the changes had saved. But a few hours later some of these changes had disappeared - including the form url and the email address to which the form sends notifications!

     

    This has happened multiple times.

     

  • Profile Image
    EltonCris
    Answered on May 22, 2014 at 03:39 PM

    Hi,

    Our apologies. This was due to the data replication problem recently. Can you please check your form again if it's now showing the updated version?

    If not, you can try to revert it using Revisions History. Here's how:

    Please update us here if you see any problems or if the issue persists.

    Thanks!