What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I receiving the message "over quota"?

    Asked by dave.simonsen.maine.gov on May 22, 2014 at 02:36 PM

    I know that there is a limit of 10 secure submissions of the form per month, but I thought that I had the option of 100 non-secure submissions per month, without charge.  Is this wrong?  I have an important form that needs to be available to about 6 people and I don't expect to receive more than 100 submissions total per month.  Is there a way to do this without any charges?  If not I will most likely go back to using Google Forms.  Thanks for your help.

    Page URL:
    http://form.jotform.us/form/41415771596158

    message Submissions charge thanks non-secure
  • Profile Image
    JotForm Support

    Answered by Mike_T on May 22, 2014 at 03:48 PM

    Thank you for contacting us.

    You have received 15 SSL submissions this month, so that your forms were temporary blocked.

    We have reset your SSL quota and reactivated the forms, but this is something that we can do only once per account.

    Note, that when you receive any submission through httpS form link it is counted as SSL submission.

    You can receive up to 100 submission per month using regular non-SSL form link:

    http://form.jotform.us/form/41415771596158

    In case your form is embedded, we can check the page to make sure that you use regular form link.