Why am I receiving the message "over quota"?

  • Profile Image
    dave.simonsen.maine.gov
    Asked on May 22, 2014 at 02:36 PM

    I know that there is a limit of 10 secure submissions of the form per month, but I thought that I had the option of 100 non-secure submissions per month, without charge.  Is this wrong?  I have an important form that needs to be available to about 6 people and I don't expect to receive more than 100 submissions total per month.  Is there a way to do this without any charges?  If not I will most likely go back to using Google Forms.  Thanks for your help.

  • Profile Image
    Mike_T
    Answered on May 22, 2014 at 03:48 PM

    Thank you for contacting us.

    You have received 15 SSL submissions this month, so that your forms were temporary blocked.

    We have reset your SSL quota and reactivated the forms, but this is something that we can do only once per account.

    Note, that when you receive any submission through httpS form link it is counted as SSL submission.

    You can receive up to 100 submission per month using regular non-SSL form link:

    http://form.jotform.us/form/41415771596158

    In case your form is embedded, we can check the page to make sure that you use regular form link.