How to deal with Incomplete submissions

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    Brian Wilson
    Asked on May 22, 2014 at 03:28 PM

    We have had multiple issues with incomplete submissions. Once approved and processed a payment is still not received.

    Please provide more information on this issue. We would hate to cancel this service

    Why arent these sumissions being automatically approved to begin with?????

  • Profile Image
    Answered on May 22, 2014 at 04:32 PM

    Thank you for contacting us.

    The 'Complete Submission' button does not process any payments. It is actually here to move the entries from Incomplete to Submissions list. Please check the following guides to find out more information on this:

    Paypal Incomplete Payments FAQ

    View Incomplete Payments

    If you need any further assistance on this, please let us know. We will be happy to help.