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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Recover form and form in IE8 invisible

    Asked by Eric Klaver on August 11, 2011 at 08:51 AM

    Dear,

    I've created a form in jotform however did not (yet) register myself. The HTML is telling me it's form 11550018607.

    I don't know how I'm able to go back to that form and possibly edit it, and register with jotform with that form included.

    Also, I'm running into the issue that when the site where the form is used (http://europeantrainingconference.com/register.html) is viewed in IE8, it's not coming up! Would you have experience with that?


    Thanks very much

    Eric

    Page URL:
    http://europeantrainingconference.com/register.html

  • Profile Image
    JotForm Support

    Answered by mliz on August 11, 2011 at 05:03 PM

    Hi Eric,

    Forms created under a guest account are not kept for long in the server
    since they rely on browser cookies. If you visit JotForm page you should see
    something like this on the left side:

    Just create an account and use your own email address.  Your guest account will be merged with this new account.

    Please Note: Make sure to use the email address that you have used in your form so that the form you have created will be merged to your new free account.

    For your second concern about the Form display in IE 8, I visited the url using
    IE8. I tested it with compatibility view settings enabled and disabled. The form
    was displayed without any errors. Are you still experiencing this issue? if so kindly provide us additional information on what exactly happens or if there are any error messages, a screenshot would also be great.


    Let us know if you have further questions.

    Regards,
    Mliz