Why does it keep telling me I have a huge form that it cannot load.

  • Profile Image
    Asked on May 22, 2014 at 11:40 PM
    I created an account and then attempted to create a form. It was taking a long time and the message was that the form must be huge etc. Then stopped.
  • Profile Image
    Answered on May 23, 2014 at 12:20 AM

    Hi Plazaman,

    I have checked your account and could created new form with no problems and also submitted data successfully.

    Is your problems already solved? If not, then I suggest you to -

    -Log out

    -Clear your browser cache

    -then log in again.

    You also may try 'clear the Form cache'. Just simply go to men shape icon >>Account>>Setting>>Clear cache. See the image below-

    Please inform us, If your problem is resolved.

    Thanks !

  • Profile Image
    Answered on June 13, 2014 at 01:36 PM

    I logged in today and there seem to be a number of website issues, which is unusual, not the least of which I cannot edit any of my forms. Like Plazaman, I keep getting an error "Your form must be huge" when in fact it's not. I tried to get into account settings and the page wouldn't load. I tried loading my submission reports, and it wouldn't. Then at one point the account setting icon (avatar) was missing and I couldn't even access my stuff. What's going on?