- debimeehanAsked on May 23, 2014 at 09:41 AM
- JotForm Support ManagerJeanetteAnswered on May 23, 2014 at 11:12 AM
This means that you are only allowed to send only 2 emails per hour. This limit is for free and guest accounts. Instead of that, you can either grab the email address and utilize your email client to reply to customers or you can implement an autoresponder.
I hope this answer your question.
- debimeehanAnswered on May 23, 2014 at 11:16 AM
Thanks that does help, but is this new?
- JotForm Support ManagerJeanetteAnswered on May 23, 2014 at 11:26 AM
No, it's not. It's been like that all the time. Paid accounts can send up to 100 emails per hour. Since your account is on free status, you cannot send more than 2 per hour.