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    Asked on May 23, 2014 at 11:52 AM

    Can someone please tell me why my billing say:

    Next Billing Date Cancelled (Downgrade scheduled on May 29th, 2014 )


    I dont want to downgrade so how to I renew this? Thanks!

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    Answered on May 23, 2014 at 02:17 PM

    This is because Paypal failed to renew your bi-yearly subscription. Please log out and log in back again, then go to Pricing page and re-upgrade using a valid payment method.

    Kind regards,