- teameffortintlAsked on May 23, 2014 at 01:03 PM
I am still seeing descrepancies regarding actual responses, emails and what is being reported in your reports.
- JotForm SupportMike_TAnswered on May 23, 2014 at 03:53 PM
Thank you for contacting us.
Your form Submissions page is most likely showing correct results. I have downloaded an Excel report and found 250 entries, 227 of them have unique Rep IDs, so other 23 are most probably submitted by users too.
I have attached a bug report ticket to this thread to see if we can fix the issue with submission counter on the form.
We will keep you updated via this thread.
- Chief Technology OfficereeeAnswered on May 27, 2014 at 10:27 AM
We have synced your form counts,
Sorry for the problem,