What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    not receiving email notifications of forms being filled out/submiotted

    Asked by devlingym on May 23, 2014 at 01:57 PM
    email email notifications not receiving email
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    JotForm Support

    Answered by Mike_T on May 23, 2014 at 04:38 PM

    Thank you for contacting us.

    It appears that your email address was listed in our bounced list, so that some email messages were not sent:

    However, this is no longer the case, and you should be able to receive new email alerts.

    Related article:

    How to remove your email address from bounce list

    Please feel free to contact us if you need any further assistance. We will be happy to help.