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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not able to see purchase submission on Basic Multiple Payment form

    Asked by rijuv on May 23, 2014 at 05:34 PM

    I have used the same option. But screwed up by not seeing the purchase submission.

    I have used, paypal and purchase order. Paypal allows me to navigate to their account. Purchase order directly submits my order. But products and amount whatever user has purchased wont store anywhere. I looked at both of my forms - main form and purchase order form.

    I am quite urgent to get this done. Any help?



    This is a re-post of a comment on How to Create a Basic Multiple Payment form

    My Forms order form purchase order form purchase
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    JotForm Support

    Answered by jonathan on May 23, 2014 at 07:10 PM

    Hi,

    It is not quite clear what was the issue was about. Can you please rephrase the question?

    Just in case you were looking for the incomplete payment submissions you can find them in the Incomplete Payment inbox in the form's submissions page

    Follow this user guide for more details.

    http://www.jotform.com/help/135-How-to-View-Incomplete-Payments

     

    It will also make it easier for us to assist you if you can share to us which of your form you are having this issue. Share to us the name or URL of the form.

     

    Thanks.