Chrome future updates make sure the Sigplus widget is up-to-date

  • Profile Image
    RogerYelvington01
    Asked on May 23, 2014 at 05:55 PM
    When Chrome comes out with future updates - how will I make sure the widget is up-to-date at all times, so I don't have any downtime on my forms?
  • Profile Image
    jonathan
    Answered on May 23, 2014 at 07:39 PM

    Hi,

    There is no way for us to know when or how the Google Chrome will have update/s on their end.

    In this case, I think the correct step is to notify us at once if you encounter related issue/s with regards to Chrome browser.

    We will make sure to take action at once when we see your post.

    As an assurance, I also would like to tell you that our developers are constantly updating and checking the widgets to make sure they always pass compatiblity with any versions or type of browsers.

    Please inform us if you have further question.

    Thanks!

  • Profile Image
    RogerYelvington01
    Answered on May 23, 2014 at 08:36 PM
    As far as this update- is it being worked on, or do I have to start another thread to request the update?Thank you!Roger
  • Profile Image
    liyam
    Answered on May 24, 2014 at 01:07 AM

    Hello Roger,

    While we have noticed and are working on widgets that fail to work correctly using the new Chrome browser, we still welcome bug reports from users. It really helps to have fresh eyes seeing something that we might have missed.  This way also, we make sure to be able to update our users who are using the said widgets once it gets fixed.

    So, feel free also to let us know if you find anything you're using that seem to work incorrectly.

    Thanks and warm regards,

    Liyam

  • Profile Image
    TitusN
    Answered on June 05, 2014 at 05:58 AM

    Hello,

    Thank you for your patience.

    The widget seems to be working as expected with the latest Google Chrome 35 updates.

    Please check and let us know if you experience further difficulty using the signature devices.