What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form says please wait and I wait and wait and nothing happens

    Asked by aquasports on May 24, 2014 at 07:16 PM
    Page URL:

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    JotForm Support

    Answered by jonathan on May 24, 2014 at 08:15 PM


    When I tried submitting the embedded form in your website 


    I was not able to. The submit button is NOT responsive.

    BUT when I tried again using the form's direct URL http://www.jotform.us/form/41416009083144 , it works this time, as I was able to see the form Thank you page after submit.



    It is highly possible that the issue was due to script conflict between those in your website and on the form.

    To fix the problem, you have to re-embed the form in your website using its iframe code embed. Please make sure you remove first the existing embedded form script.

    Use this user guide to get the iframe code embed of the form

    Guide: -Getting-the-Form-iFrame-Code

    Please try this. Inform us if issue still remains even after re-embedding already.