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  • Profile Image

    My form says please wait and I wait and wait and nothing happens

    Asked by aquasports on May 24, 2014 at 07:16 PM
    Page URL:
    http://mauikiteboardinglessons.com/student-instructor-compatability/

    Screenshot
    please wait and
  • Profile Image
    JotForm Support

    Answered by jonathan on May 24, 2014 at 08:15 PM

    Hi,

    When I tried submitting the embedded form in your website 

    http://mauikiteboardinglessons.com/student-instructor-compatability/

    I was not able to. The submit button is NOT responsive.

    BUT when I tried again using the form's direct URL http://www.jotform.us/form/41416009083144 , it works this time, as I was able to see the form Thank you page after submit.

     

    --

    It is highly possible that the issue was due to script conflict between those in your website and on the form.

    To fix the problem, you have to re-embed the form in your website using its iframe code embed. Please make sure you remove first the existing embedded form script.

    Use this user guide to get the iframe code embed of the form

    Guide: -Getting-the-Form-iFrame-Code

    Please try this. Inform us if issue still remains even after re-embedding already.

    Thanks!