the required and mark as complete functions are not working as expected

  • Colin Herrod
    Asked on March 8, 2022 at 10:01 AM

    the required and mark as complete functions are not working as expected - the forms marked as required only show a red asterisk and after completing the form, the asterisk is not updated to a new symbol

  • Jessica JotForm Support
    Replied on March 8, 2022 at 10:05 AM

    Hello,

    Could you kindly share with us your Application's URL? You can also share with us your form URL so that we can take a further look.

    We await your updated response.

  • Colin
    Replied on March 8, 2022 at 11:11 AM
  • Ashwin JotForm Support
    Replied on March 8, 2022 at 11:19 AM

    You seem to have an Enterprise account. Please note that we have a dedicated team of customer success managers working with Enterprise customers. For any assistance with your Enterprise server or forms, please reach out to your dedicated support team via email.

    I am also escalating this thread to our enterprise support team.