What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to activate Paypal IPN

    Asked by SierraPlacentaEncapsulationLLC on May 25, 2014 at 06:11 PM
    Also, I don't know how to activate IPN. The directions you show on your site must be outdated because the menus do not exist in Paypal. Please advise!!
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    JotForm Support

    Answered by EltonCris on May 25, 2014 at 06:20 PM


    Note that IPN is only available on Paypal - Business Account and not on a personal account.

    If you're using business account follow this guide to activate your IPN.

    1. Click on “Profile”, which is a submenu option available within “My Account”

    2. Click on “Instant Payment Notification Preferences” under “Selling Preferences”

    3. Click on “Choose IPN Settings”

    4. Enable IPN if it's disabled.


    Hope this helps!