People can skip required widget field

  • anas_elandz
    Asked on May 26, 2014 at 4:03 AM

    Hello,

     

    I have a form set up for signups and in the form i am using a widget on a condition which is required. but the submissions are being accepted without the data and that is something i couldnt fix.

     

    Form link.

    http://teatime.fi/sign-up-guest/

     

     

    If you click "with friends" on the quesiton i am attending.. it will ask you for "partner details". and  as you can see it is required but still you can submit the form.. :(

     

    Any help?

  • Welvin Support Team Lead
    Replied on May 26, 2014 at 8:12 AM

    Hi,

    Sometimes, the cause of this kind of issue is a script conflict between your website and the form embed codes. Using our iFrame Method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code should help you fix it.

    By the way, it's a page not found error for the website link. Please kindly correct it so we can further check the cause.

    Thanks

  • anas_elandz
    Replied on May 26, 2014 at 8:16 AM

    Hello,

     

    Thanks for that i just changed the url its this one..

     

    and i replace the script to iframe after you have checked! :)

     

    http://teatime.fi/kirjaudu-vieraaksi/

     

  • anas_elandz
    Replied on May 26, 2014 at 11:48 AM

    Hello,

     

    I replaced the script with iframe and still the same issue, i am embeding the form in wordpress so i guess nothing extra script is being used..

     

    Could you please help me with this issue ?

    Thank you

     

    Best Regards,

    Anas