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  • Profile Image

    People can skip required widget field

    Asked by anas_elandz on May 26, 2014 at 04:03 AM

    Hello,

     

    I have a form set up for signups and in the form i am using a widget on a condition which is required. but the submissions are being accepted without the data and that is something i couldnt fix.

     

    Form link.

    http://teatime.fi/sign-up-guest/

     

     

    If you click "with friends" on the quesiton i am attending.. it will ask you for "partner details". and  as you can see it is required but still you can submit the form.. :(

     

    Any help?

    Page URL:
    http://teatime.fi/sign-up-guest/

    Submissions form set form link hello
  • Profile Image
    JotForm Support

    Answered by Welvin on May 26, 2014 at 08:12 AM

    Hi,

    Sometimes, the cause of this kind of issue is a script conflict between your website and the form embed codes. Using our iFrame Method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code should help you fix it.

    By the way, it's a page not found error for the website link. Please kindly correct it so we can further check the cause.

    Thanks

  • Profile Image

    Answered by anas_elandz on May 26, 2014 at 08:16 AM

    Hello,

     

    Thanks for that i just changed the url its this one..

     

    and i replace the script to iframe after you have checked! :)

     

    http://teatime.fi/kirjaudu-vieraaksi/

     

  • Profile Image

    Answered by anas_elandz on May 26, 2014 at 11:48 AM

    Hello,

     

    I replaced the script with iframe and still the same issue, i am embeding the form in wordpress so i guess nothing extra script is being used..

     

    Could you please help me with this issue ?

    Thank you

     

    Best Regards,

    Anas 

  • Profile Image

    Answered by EliezerN on May 26, 2014 at 01:03 PM

    Thanks for the clarification.

    So, you are talking about the Confirurable List widget that is set as required but the users can skip it and leave it as blank, right?

    While testing you form I found that I can leave the Full Name field of the widget blank and submit the form at the same time. However, let me inform you that the widget is having such behavior because that is the way it works.

    As you can see in the Gender field of the widget, the option Male is already selected. So, that makes the system to recognize all the fields as already completed. I mean, if one single field of the Configurable List is completed, in this case the Gender, then, there will not be need to complete the other fields.

    So, if you need to set every field as required you should use our Matrix Dynamique widget instead: http://widgets.jotform.com/widget/matrix_dynamique

    That way, all the fields of the widget will be mandatory and people will be not able to submit the form, unless they complete all the fields.

    Please inform us if you need further assistance with this query.

    Thanks