Can you reset my SSL counter?

  • bk23
    Asked on May 26, 2014 at 10:38 PM

    I am not using SSL forms any longer during my trial period of your service. Can you reset my SSL counter and reactivate my account. Thanks!

  • Ashwin JotForm Support
    Replied on May 27, 2014 at 2:35 AM

    Hello bk23,

    I have already reset your account SSL counter and your account is removed from the scheduled downgrade. I have already responded to you on the following thread:  http://www.jotform.com/answers/383354-How-do-I-ensure-that-my-account-is-not-disabled-without-upgrading

    Your account is now in good shape. Please ensure that you are not using the secure forms URL and secure embed scripts should be replaced by non secure embed scripts.

    Thank you!