What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you reset my SSL counter?

    Asked by bk23 on May 26, 2014 at 10:38 PM

    I am not using SSL forms any longer during my trial period of your service. Can you reset my SSL counter and reactivate my account. Thanks!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 27, 2014 at 02:35 AM

    Hello bk23,

    I have already reset your account SSL counter and your account is removed from the scheduled downgrade. I have already responded to you on the following thread:  http://www.jotform.com/answers/383354-How-do-I-ensure-that-my-account-is-not-disabled-without-upgrading

    Your account is now in good shape. Please ensure that you are not using the secure forms URL and secure embed scripts should be replaced by non secure embed scripts.

    Thank you!