What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Show hidden link in case of error

    Asked by djchub on August 12, 2011 at 07:34 AM

    Is there anyway I can show a link to redirect users incase my forms fail to load in my website!

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    JotForm Support

    Answered by NeilVicente on August 12, 2011 at 07:49 AM


    Thank you for your question. You may insert your form's direct link in your website, above the form itself. Standalone forms are the most reliable in terms of uptime and browser compatibility.

    To get your form's direct link, click the Preview button while editing the form then copy the form URL:


    The downside to this is that the form will always show whether the embedded form loads or not. Still, I think this is better than nothing.

    Hope this was of any help to you. Let us know if you require further information. Thanks!