What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can we know if our PayPal payment part of our form is working?

    Asked by lmulanaxgracebaptistcantoncom on May 27, 2014 at 10:06 AM

    We changed the payment part that is attached to our form. Since that time, we have received registrations but no payments.

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    JotForm Support

    Answered by EltonCris on May 27, 2014 at 11:17 AM


    I tested the form embedded on your site and I am redirected to Paypal, so it is working normally just fine.

    However, please read this FAQ about Paypal payments for more useful information and answers about your question as to why there are submissions that went through but without payments.



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    Answered by lmulanaxgracebaptistcantoncom on May 27, 2014 at 01:51 PM
    Thank you so much!!