How can we know if our PayPal payment part of our form is working?

  • lmulanaxgracebaptistcantoncom
    Asked on May 27, 2014 at 10:06 AM

    We changed the payment part that is attached to our form. Since that time, we have received registrations but no payments.

    Page URL: http://gracebaptistcanton.com/sports-arts-camp-registration/
  • Elton Support Team Lead
    Replied on May 27, 2014 at 11:17 AM

    Hi,

    I tested the form embedded on your site and I am redirected to Paypal, so it is working normally just fine.

    How can we know if our PayPal payment part of our form is working? Image 1 Screenshot 20

    However, please read this FAQ about Paypal payments for more useful information and answers about your question as to why there are submissions that went through but without payments.

    https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    Regards!

  • lmulanaxgracebaptistcantoncom
    Replied on May 27, 2014 at 1:51 PM
    Thank you so much!!

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