What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    User and password

    Asked by rsancho on August 12, 2011 at 08:56 AM

    Hello Neil

    Let me express my disagreement and discomfort.

    If JotForm gives me the ability to use fields for password why do not I may use ina form?

    I can use the password field without indicating on the label "User" - "Password"?



    Hello Rafael,

    I activated your account But i also deleted the form that 's responsible for thesuspension. It is the log in form "Access Control". The reason is we do not allowBecause log in forms to be created using our Form Builder.

    Log in forms will not work on our system and only use the dog be good at it isphishing for unsuspecting users. Because of That, We Have Trained our anti-phishing detector to forms That Automatically suspend you username and password fields.

    Please refrain from Creating Such a form again to Avoid suspension. Thanks!

    Support JotForm

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 12, 2011 at 09:11 AM


    Log in forms will not work with Jotform because we do not have a built-in system that allows easy communication between the form and a user database. There is no use for it other than for phishing.

    Password fields are only allowed for special purposes such as demonstrated in these sample forms:

    http://www.jotform.com/form/11014645294 pass: jimking

    http://www.jotform.com/form/12230451638 pass: downloadfile

    You may still try using a username and password field (with different names) for your form but we can't guarantee that it will not trigger our phishing detector to suspend your form.