Forms are not coming through

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    Asked on May 27, 2014 at 04:30 PM



    Can you let me know if you are experiencing any issues/delays that would be effecting forms? Our autoresponder has still been sending out, however the notifications have not been sending when we have submissions. This is effecting at least 2 of our forms, 1 for the whole day and 1 for this afternoon. Any suggestions would be appreciated, or if you can advise if they will send once any issues are resolved. thanks!

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    Answered on May 27, 2014 at 05:52 PM

    At this time, we have no outages on our end that should prevent you from receiving your emails.

    Please provide the Form IDs to the forms that have not been receiving your submissions through email. So that we may assist you better.

    Thank you.