What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Updated to SSL. Form no longer showing

    Asked by alanmeaney on May 28, 2014 at 07:23 AM

    I've updated our site to redirect all pages to https. I also updated the embed code to use https:

    <script type="text/javascript" src="https://form.jotformpro.com/jsform/33453903542957"></script>

    The form is no longer showing on our page.

    Any ideas for a fix?

    Page URL:

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    Answered by alanmeaney on May 28, 2014 at 08:06 AM

    Found the answer. Correct code removes the subdomain of 'form' and replaces it with 'www' as below comment.

    <script type="text/javascript" src="https://www.jotformpro.com/jsform/33453903542957"></script>


    just adding this in if it helps anyone, because I had problems with mine as well.... make sure you also change the word "form" to "www" in addition to adding the s to http.

    so it should be https://www.jotform.com/111111111

    instead of the code jotform gives you which is 


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    JotForm Support

    Answered by NeilVicente on May 28, 2014 at 09:14 AM

    Glad to know you have figured out the solution, but just so you know, the official SSL URL starts with "https://secure".

    That is what our embed form wizard uses for the generated embed codes.

    Please feel free to contact us again should you require further help.