Updated to SSL. Form no longer showing

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    Asked on May 28, 2014 at 07:23 AM

    I've updated our site to redirect all pages to https. I also updated the embed code to use https:

    <script type="text/javascript" src="https://form.jotformpro.com/jsform/33453903542957"></script>

    The form is no longer showing on our page.

    Any ideas for a fix?

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    Answered on May 28, 2014 at 08:06 AM

    Found the answer. Correct code removes the subdomain of 'form' and replaces it with 'www' as below comment.

    <script type="text/javascript" src="https://www.jotformpro.com/jsform/33453903542957"></script>


    just adding this in if it helps anyone, because I had problems with mine as well.... make sure you also change the word "form" to "www" in addition to adding the s to http.

    so it should be https://www.jotform.com/111111111

    instead of the code jotform gives you which is 


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    Answered on May 28, 2014 at 09:14 AM

    Glad to know you have figured out the solution, but just so you know, the official SSL URL starts with "https://secure".

    That is what our embed form wizard uses for the generated embed codes.

    Please feel free to contact us again should you require further help.