- ztmanjotAsked on May 28, 2014 at 08:11 AM
I granted permission to a client to view submissions for the Personal Information Checklist Form I created. They are unable to view the uploaded images from the form reports in the administrative area when they use their iPad. Is there a work around for this issue? The error message they are seeing is:
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- JotForm SupportNeilVicenteAnswered on May 28, 2014 at 09:23 AM
We are truly sorry for any inconveniences caused by this issue.
As I cannot reproduce this problem on a computer browser, is it okay to assume that this error othat's when using JotForm's iOS app?
- ztmanjotAnswered on May 28, 2014 at 09:31 AMYes...that is correct.
- JotForm SupportNeilVicenteAnswered on May 28, 2014 at 09:50 AM
Thank you very much for the confirmation.
I have submitted a bug report ticket to our developers so this problem can be met with a proper resolution.
In the meantime, I'd suggest creating a password-protected grid report as a workaround.