Approval Report Not attached to email

  • JohnKirby
    Asked on March 11, 2022 at 10:43 AM

    Hello,


    I'm trying to send out two emails in my workflow where one will send out the invoice /upload document as an attached (circled in blue) and the other will have an invoice/upload document and approval report (circled in red) attached to the email.

    1647013272 622b6d986e825 Approval report Screenshot 10

    It seems like it's only sending the upload document and nothing with the approval report. 1647013337 622b6dd9a9616 email Screenshot 21

    Would be able to look and see if I'm missing any of my setting? I was getting both of them at one point.


    Thank you,

    John

  • Sweta JotForm Support
    Replied on March 11, 2022 at 12:58 PM

    Hello John,

    Upon testing the cloned form, I was unable to reproduce it on my form. I received the PDF attachment along with the email.

    1647021393 622b8d5114cb2 Screenshot 10

    Please note that a file size of less than 5MB could be attached to the emails.

    You may also try the email element to send the uploaded files.

    1647021473 622b8da14a332 Screenshot 21

    Let us know how it goes.