The data I receive into the email notification of my forms is messed up

  • DaveBan
    Asked on May 28, 2014 at 10:45 AM

    Hi, i have created 2 different forms for the website. each with difference questions and options. when they are submitted the email response seems to be merging the 2 forms into a response for one of them.

  • KadeJM
    Replied on May 28, 2014 at 12:08 PM

    You mentioned you have 2 forms on your website, but so far I am only able to find 1 form here http://www.bickerstock.org/Bickerstock/Bands.html. If you have a second form can you please provide us with a link to where your second form is at? I could not find it. 

    The only thing I did find so far inspecting the page source is what appears to be two instances of the same form. You have a script and an iFrame together and I think this is probably what is creating your form conflict leading to the merged email notifications. You only need to use one. An iFrame is only usually recommended where a script will normally not work as it helps to avoid conflicts with your form and your website code. You can also refer to this guide for further embedding information.

    The data I receive into the email notification of my forms is messed up Image 1 Screenshot 20

  • DaveBan
    Replied on May 28, 2014 at 1:56 PM

    http://www.bickerstock.org/Bickerstock/Camping.html

     

    that is the link to the second form. I will have a look at the iframe as well. Thanks